Contact Us

If you can't find an answer to your question online, you can get in touch with us by email or phone.

Write to us at and we'll get back to you as soon as possible, or if you'd prefer to speak to a member of our customer service team, you can call us during our customer services hours:

+49 (0) 30 279 715 48

Monday to Friday, 9am to 3pm CET


Need to return an item?

Not a problem! Let us know which item(s) you'd like to send back by downloading and following the instructions on our Returns Form. Just fill out the form and include it with your package. 

More information on returns can be found here, and you can read our returns policy hereWe're happy to answer any questions you may have.