Contact Us

Could't find what you were looking for?
Need some assistance?
Or just want to tell us a secret?
Get in touch, we love to hear from you!

For question regarding our products, delivery, our company,... or if you just have general feedback, you can reach us either via e-mail or via phone.

Shoot us an email at and we'll get back to you as soon as possible.

If you'd prefer to directly speak to a member of our customer service team, you can call us during our customer services hours: +49 (0) 30 279 715 48.

We're available from Monday to Friday, from 10am to 3pm CET. That's Berlin time. 😉

Shipping & Returns - Refund Policy - Terms & Conditions

We also work with retailers and brands!

Want to sell KNOK products in your store? For wholesale enquiries and more information about B2B, contact us at

Interested in a collaboration as or custom products & gifts for your brand or company? Just drop us a message at and we'll get back to you. ✨

You're an influencer and want to work with us? Cool! Please contact us through instagram or send us an email with a proposition to